MIG McAllen Insurance Group
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MIG Workspace › Dialer
Dialpad
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MSC· Not clocked in
Dials Today
0
0 this week
Appointments Booked
—
awaiting calendar
Contact Rate
0%
0 / 0 dials today
Talk Time Today
0:00
0:00 avg/call
Weekly appointment goal
— / 10
Progress will populate once the Google Calendar appointment source is connected.
Today's appointments
Google Calendar appointment source not connected yet.
Total Calls
0
Connected
0
Callbacks
0
Avg Duration
0:00
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Single call
Search for one client and add to the queue
Recently viewed
No recently viewed contacts.
Contact Queue 0 contacts
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No contacts in queue.
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Log Call Outcome
Compliance: Don't quote coverage or premiums — route to Gerino.
Contact Lists
Import and manage contact lists for the power dialer.
Total Lists
0
Total Contacts
0
HubSpot Lists
0
Saved Lists
No lists yet. Import a HubSpot list or upload a CSV to get started.
Voicemail Templates
Manage pre-recorded voicemail templates for drop during calls.
No voicemail templates yet. Create your first template above.
Call Log
Last 6 months of activity.
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No calls logged yet.
Booked Appointments
Mark each appointment Held or No-show after it occurs. Held appointments count toward MSC bonus.
No booked appointments yet.
Messages
Master Call Log
Live unified call log across all company numbers, direct from Twilio (McAllen / Central time).
Number:
Pick a date and run.
Call Scripts
Bilingual call scripts organized by Line of Business.
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Filter:
AgentSessionsTotal CallsAnsweredCallbacksConnect RateAvg Duration
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Campaigns
History of all dialing campaigns and their outcomes.
Total Campaigns
0
Total Calls
0
Avg Calls/Campaign
0
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No campaigns found.
Agents
NameEmployee IDRoleStatusWeekly GoalSMS ModeActions
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Settings
Configure the MIG Workspace.
Worker URL
Supabase Project
Auto-Dial Delay
5s
Service
Preview and call your existing book of business.
Start a session
Filter your book and dial through a list
Single call
Search for one client and call now
Recently viewed
No recently viewed contacts.
Carrier Lookup
Ask about carriers and plans. Answers come from MIG's carrier data.
Facts only — for quotes, coverage advice, or recommendations, route the client to Gerino.
Incoming Call
Unknown Caller
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Inbound · 0:00
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Call Script